Terrific Stuff - Motor Racing Videos, DVDs, Books & Limited Edition Prints
 
 

Contacts and FAQ

Frequently Asked Questions
Q: How do I contact Terrific Stuff?
A: You can contact us by using one the following methods:
  • Though our website.
    Using the online enquiry form which is available here.
  • By Telephone.
    Our phone number is: +44 (0) 1932 874 669
  • By Post.
    Our address is:
    7 Moat Court,
    Shaw Close,
    Ottershaw,
    Surrey,
    KT16 0PH

Q: How do I pay?
A: You can pay by Credit Card, Debit Card, Sterling Bank Cheque or Sterling Postal Order.

Q: What if I want to return ...?
A: Terrific Stuff Ltd will test any faulty item and if it is found to be defective we will either replace it free of charge or offer you a refund. If you order an item in error, assuming it is undamaged, we will replace it free of charge

Q: Who pays for postage and packing?
A: Post and packaging are extra. We have flat rates for DVD/VHS and Prints depending on the destination. These rates are listed below.

Destination Fee (Per Item) 
UK 1.50
Rest of Europe: 2.50
Rest of world: 3.50

For post and packaging on books please use the enquiry form.

Q: How long |will it take to deliver my DVD/VHS/Print/Book?
A: Normally we will attempt to despatch your DVD/VHS/Print/Book as soon as possible, however it may take 7-10 business days.

Q: What currency will the transaction take place in?
A: All transactions will be in (UK Pounds). Item prices displayed on the site include VAT.

Q: Do I have to pay for the goods in advance?
A: We will despatch your DVD/VHS/Print/Book as soon as the credit card transaction is confirmed.

Q: Will these DVDs work OK in USA and the rest of the World?
A: Yes All Terrific Stuff Ltd DVDs are 'multi-regional' and should play anywhere in the world.

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